The Next Generation Case Manager
We’ve completely reimagined the Case Manager from the ground up – retiring legacy technology and rebuilding on a modern, unified platform. The result is a powerful, intuitive investigation environment that helps your teams work smarter and stay compliant in an ever-changing financial crime landscape.
Single unified investigation workspace
No more jumping between tools, tabs, and screens. The new case manager brings everything together in one intelligent workspace, including:
- Technical and business case data
- Workflows and investigation stages
- Evidence cards, notes, and activities
All case information is available in both summary views for quick decisions and detailed views for deep analysis.
Enhanced user experience
Built from extensive customer feedback, the new interface delivers a clean, intuitive and consistent user experience across all investigation workflows.
Investigation teams will benefit from:
- Intuitive UI
- Minimal learning curve
- Faster onboarding
Investigators can be effective quickly, without heavy training.
Flexible workflows and customized to your processes
The new case manager provides full control over:
- Case statuses and investigation stages
- Automated escalations and routing
- Custom business logic and workflows
All configurable without relying on continuous development support.
Better auditability
Every action taken within a case is automatically logged i.e. who accessed what, what changed, when it happened and which decisions were made.
Customers benefit from:
- Full regulatory transparency
- Stronger internal governance
- Built-in compliance reporting
Compliance teams get complete visibility and built-in reporting.
Faster performance at scale
With real-time data processing and lighting fast case load times, investigators can move through cases without delay – no matter the volume.
The result:
- Instant access to cases and evidence
- Seamless navigation across workflows
- Consistent performance at any scale
Teams stay focused on investigations, without experiencing performance bottlenecks.
Modern technology foundation
The new case manager is now powered by a contemporary, unified technology stack—designed for long-term performance, security, and scalability.
What does this mean for our customers:
- Future-proof architecture built to evolve with your business
- Enterprise-grade security and stability
- Faster innovation without technology limitations
This new foundation builds on our strive for innovation. With regular updates and new capabilities, our customers can stay ahead of emerging threats and regulatory demands.
